We stand by our products and we´re going to do our best to fix them - fast.
Our repair service can be used 24months after purchase by the original buyer.

So if you had the misfortune to have broken your earphones in any way
- Rest assure we will get you back on track in no time!

  1. Download RMA-form
  2. Fill in the downloaded RMA-form’s all fields.e-mail or.fax.
  3. Make sure you have attached a receipt for the service product to the RMA-form.
  4. Make sure you have attached a digital photo of the service product to the RMA-form.
  5. Send the RMA-form and the reciept via e-mail to: service@degausslabs.com
  6. After the RMA-form has been recieved and managed by Degauss Labs you will
    be contacted directly for service.

We always try our very best to repair your Earphones, we succeed almost always,
and if we by any reason cant, we will let you know.

Reference costs including return shipping:
Dual Driver 20€
Noir 25€
HOWL 50€

Send your broken pair to us including the RMA for
and a copy of the receipt to this address:


Degauss Labs

Att: Service

Döbelnsgatan 21- 11th floor

111 40 Stockholm