An unbeatable return policy

Your 14 days to play begins the day you receive your earphones.
Yes we want you to use our earphones as if you owned them!

At Degauss Labs we believe that in order to have the best possible online shopping experience, you need to have a World Class return policy. If you are not happy with your purchase for whatever reason, don’t worry, just return the earphones to us and get your money back – No questions asked.

How it works
Simply just return your earphones within 14 days to us for a full refund. Used or unused just send them back to us with all its content and packaging plus proof of purchase, and we will process your return or exchange.

If the request is done within 14 days from purchase we will request you to send back the product including all accessories in its original packing on your own expense. After receiving the product we will check the product being complete and then proceed with crediting the full cost via the same payment method used at the initial purchase.

Note: This is just an extract of our unbeatable return policy. If you would you like to read the full version please go back to our webshop.